Your Questions Answered

Welcome to our FAQ section, where we address your most common questions about our jewelry collections, purchase process, and care instructions. Our goal is to ensure you have all the information you need for a seamless experience with Gray and Rose.

Shipping and Returns Questions

What are your shipping options?

We offer various shipping options to meet your needs. Check our Shipping Policy for estimated delivery times and costs.

What is your return policy?

Your satisfaction is our priority. If you're not completely happy with your purchase, review our Return Policy for instructions on how to make a return.

Jewelry Purchase Queries

How do I know which ring size to choose?

Finding the perfect fit is essential. Visit our Ring Size Guide for detailed instructions on determining your ring size. If you're still unsure, contact us for personalized assistance.

Can I customize the jewelry I'm interested in?

Absolutely! We specialize in custom jewelry to make your piece truly unique. Share your vision with us, and let's create something beautiful together.

Engagement Ring FAQ

What should I consider when choosing an engagement ring?

Consider the style, metal, and stone that best suits your partner. Explore our Engagement Ring Collection for inspiration, from classic solitaires to modern halo designs.

Jewelry Care Instructions

How do I care for my moonstone jewelry?

Moonstone is a delicate gem that requires careful handling. Avoid exposure to harsh chemicals and store it separately. For more details, read our Product Care Guide.
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